CANCELLATION POLICY

At [thesaaj.in], we understand that circumstances may arise where you need to cancel your order. We aim to provide a convenient and transparent cancellation process. Please review our cancellation policy below:

1. Cancellation Eligibility:

• You can cancel your order within [24 hours] of placing it, provided it has not been shipped or processed for dispatch.

• Customized or personalized products may not be eligible for cancellation once the production process has begun.

2. Cancellation Process:

• To request a cancellation, please contact our customer support team as soon as possible.

• Provide your order details, including the order number and reason for cancellation.

• Our customer support team will review your request and guide you through the cancellation process.

3. Refund for Cancelled Orders:

• If your order is eligible for cancellation, we will process a refund back to the original method of payment.

• The refund will be processed within [10 working days] of the cancellation request.

4. Partial Cancellations:

• In some cases, you may request to cancel only a part of your order.

• Our customer support team will assist you in determining the feasibility of a partial cancellation and guide you through the process.

5. Non-Cancelable Items:

• Some products may not be eligible for cancellation due to their nature, such as perishable goods or personalized items.

• We will clearly indicate on the product page if an item is non-cancelable.

6. Changes to Orders:

• If you wish to make changes to your order after it has been placed, please contact our customer support team as soon as possible.

• We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been processed or shipped.

7. Communication and Confirmation:

• We will communicate with you promptly regarding your cancellation request and provide confirmation once the cancellation is processed.

• Please retain the cancellation confirmation for future reference.

Note: This cancellation policy is subject to change without prior notice. Please refer to the cancellation policy on our website for the most up-to-date information.

Last updated: [7th June, 2023]